Privacy Policy

1. Introduction

IT Boffins Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers provided via our contact forms.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website and services, including interactions with our AI Consultant interface.

3. AI Interactions

Our website features an AI-powered interface ("The Machine" / "AI Consultant") that processes text input to provide immediate IT strategy suggestions. Please be aware that:

• Data submitted to the AI terminal is processed by third-party providers (OpenAI API) for the sole purpose of generating a response.
• We advise against submitting sensitive personal information, passwords, or confidential business data into the AI chat interface.
• We do not permanently store the full conversation history of your AI sessions on our servers, though session data is temporarily held in your browser's memory.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide the specific IT services or consultation you requested.
• To respond to your enquiries submitted via our contact forms or AI interface.
• To improve our website, products/services, marketing, and customer relationships.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways: